Shipping policy
SHIPPING POLICY
FREE SHIPPING
We offer free standard shipping on all orders.
ORDER PROCESSING
Orders are processed within 1-2 business days. Orders placed during weekends or public holidays will be processed on the next business day.
ESTIMATED DELIVERY TIME
United Kingdom: 7-14 business days after processing.
Delivery times are estimates and may occasionally be affected by carrier delays, public holidays or other circumstances outside our control.
ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available. Please allow up to 48 hours for tracking updates to appear.
INCORRECT ADDRESS
Please check your delivery address carefully before placing your order. If you notice an error, contact us as soon as possible at support@nordmote.com. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
DELAYED OR MISSING ORDERS
If your order has not arrived within the estimated delivery period, please check the tracking information first. If you still require assistance, contact support@nordmote.com with your order number.
CONTACT
For questions about shipping, contact us at support@nordmote.com.